Think how much more effective your company could be if you could identify the best potential candidates for leadership and then fast-track them with training to enhance their skills.  The question, of course, is what these skills might be.  What is it that makes an effective manager?  And are the required skills 'hard-wired', or can they be learned through appropriate training?  These may not be million-dollar questions, but they probably get fairly close to it!

The first two steps in the Challenge of Change Resilience programme are waking up and controlling attention, and the key to understanding what the programme is about is attention.  Using a simple example, a piece of work arriving on your table is an event, and that event provides information through your senses about what needs to be done.  You then process the information and give attention.  When you attend to something it progresses, becoming a new event with new information, new processing, and new attention.