80 London probation staff were trained in April 2014. The staff operate in high pressure roles working with offenders to help them lead responsible and law-abiding lives.

Fiona Bauermeister, ACO Lambeth Merton and Sutton, London CRC Probation

“Our staff are under a lot of pressure and I wanted to offer them some support to help manage the stress that comes from the job. The training was very really well received by all staff grades. I think the staff particularly enjoyed it because it was about them and about helping them. The content, including the questionnaire, was good and promoted useful discussion. I’m confident about recommending the Challenge of Change, I think Jo is her own biggest asset, she is very likeable and engaging and her personality brought the training to life.”