Why do employees attend training sessions?  Motives are likely to mixed, but will range from a passionate interest in the topic to being told they had to go.  Not surprisingly, responses to training sessions are equally varied: ‘loved it’, ‘boring, waste of time’.  A trainer’s job is to meet the positive expectations of the enthusiasts and to show the sceptics that even mundane-seeming subjects can be both interesting and useful, but whatever the views of the participants, the real measure of the success of a training programme is the extent to which the new strategies are practised back in the workplace.